1. General Policy
1.1 We, Mofiso (“Mofiso”, “we”, “us”, “our”), a company registered under the laws of India and having its registered office at Ligo Trading Private Limited 56- B/10, Rama Road Industrial Area,
Najafgarh Road, New Delhi, Pin Code- 110015, is managing and operating the website www.mofiso.in (“Website”) through which we facilitate the sale of high-end suitcases, travel bags, and such other products to the users of the Website (“users'', “you”, “your''). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our bag-providing services.
1.2 This Privacy Policy, along with the Terms, governs your usage of the Website and outlines our policies, procedures, and practices related to the collection, use, disclosure, processing, transfer, and storage of Information provided by you through our Website. The Privacy Policy details the type of Information collected from you, the purposes, methods, and modes of its usage, and how and to whom we may disclose or transfer such Information.
1.3 By accessing, using, browsing, or making purchases from the Website, you agree to abide by this Privacy Policy and consent to the collection, storage, possession, handling, sharing, disclosure, or transfer of your Information by its terms. Your Information will only be used as outlined in this Privacy Policy. You have the option to withdraw your consent for Information collection and use by contacting us at info@mofiso.in However, please note that withdrawing consent may affect our ability to provide certain services. This decision will not impact the processing of information based on your previous consent before the withdrawal.
1.4 This Privacy Policy is an electronic record under applicable law, generated by a computer system without requiring physical or digital signatures. If you do not agree with any provisions of the Terms or this Privacy Policy, we recommend refraining from using or accessing the Website.
2. Type of Information Collected
2.1 Personal Information: We collect various types of information from you, such as your name, mailing address, phone number, email address, and contact preferences, along with any other details related to your interactions with us or our affiliates. This information, when combined with other data in our possession, could reasonably identify you ("Personal Information"). Personal Information encompasses your full name, personal contact numbers, residential address, email address, gender, or date of birth, among others.
2.2 Sensitive Personal Information or Data: In addition to Personal Information, we may also collect, receive, process, or store sensitive personal data or information, including but not limited to passwords and financial details such as bank account, credit card, debit card, or other payment instrument details ("Sensitive Personal Information").
Personal Information and Sensitive Personal Information are collectively referred to as "Information."
2.3 You may need to provide your Information whenever you visit, access, use, or browse the Website. We may share and use your Information as per this Privacy Policy, and combine it with other data to enhance our products, services, content, and advertising.
2.4 By using our Website, you agree to provide Information that is true, correct, and up-to-date. You can access, modify, update, or request deletion of your Information in part or in full by contacting us through the Contact Us section below.
3. Information Collection
3.1 We may collect the Information in different ways, as described below:
● We may collect Information through the Website, e.g., when you sign up for a newsletter or make a purchase.
● We may collect the data from you through offline mode as well. It is like when you visit our stores, attend one of our trade shows, place an order over the phone or contact customer service, we collect information.
● We may collect or receive your information from other sources such as our affiliates, public databases, joint marketing partners, social media platforms (including from people with whom you are friends or otherwise connected) and from other third parties. Additionally, if you elect to connect your social media account to our Website, certain Information from your social media account will be shared with us, which may include Information that is part of your profile or your friends' profiles.
3.2 If you provide us with any information regarding other people or our service providers in connection with the services offered by us, you represent that you have procured consent from such person, have the authority to do so and permit us to use the Information by this Privacy Policy.
4. Purpose of Collection & Use of Information
4.1 We collect, use, store, disclose, transfer, or process your information for the following purposes:
● We create and give you access to your registered account on the website.
● To complete your transactions, send responses to your inquiries, meet your requests, provide you with related customer services, and resolve disputes, or complaints raised by you about your use of the website.
● To provide you with administrative information that may related to changes to our terms and conditions and marketing communications
● To share personal information related to the products and offers based on the experience on the website.
● We also collect information for our business purposes such as data analysis, fraud monitoring and prevention, audits, new product development, and our services modification. We use data to determine the effectiveness of our promotional campaigns and operating and expanding our business activities.
● To meet any legal or regulatory requirement or comply with a request from any governmental or judicial authority.
● To monitor any fraudulent or illegal activity on the Website.
5. Cookies Policy
5.1 Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. We collect information through cookies, including browse type, time spent on the Website, pages visited, and language preferences.
5.2 If you do not want the information to be collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting a particular cookie. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Website.
6. Retention of Your Personal Data
6.1 The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
6.2 The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer periods.
7. Transfer of Your Personal Data
7.1 Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
7.2 Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and by this Privacy Policy and no transfer of Your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of Your data and other personal information.
8. Disclosure of Your Personal Data
8.1 Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
8.2 Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
● Comply with a legal obligation
● Protect and defend the rights or property of the Company
● Prevent or investigate possible wrongdoing in connection with the Service
● Protect the personal safety of Users of the Service or the public
● Protect against legal liability
9. Security of Your Personal Data
9.1 The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
10 Children's Privacy
10.1 Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
10.2 If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
11 Links to Other Websites
11.1 Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, you will be directed to that third-party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
12 Changes to this Privacy Policy
12.1 We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, before the change becomes effective and update the “Last updated” date at the top of this Privacy Policy.
12.2 You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email: info@mofiso.in